tag:blogger.com,1999:blog-2759507341420259744.post155771266571837427..comments2023-10-30T01:06:54.573-07:00Comments on Nuevasync: Service Status and Vanishing ContactsDavid Borehamhttp://www.blogger.com/profile/09954598606424189873noreply@blogger.comBlogger83125tag:blogger.com,1999:blog-2759507341420259744.post-9589306097876065792009-01-17T22:00:00.000-08:002009-01-17T22:00:00.000-08:00If you are still missing or not syncing see previo...If you are still missing or not syncing see previous post by Antoine:<BR/>Tap "Settings"<BR/>Tap "Mail, Contacts, Calendars"<BR/>Tap the NuevaSync account, for example "person@gmail.com"<BR/>Tap the off button for the service you wish to resync, for example "Calendar."<BR/>Wait for a moment as the device will say "Turning off <BR/>Tap the on button for the service to turn it back on.<BR/>You're done!Greahmhttps://www.blogger.com/profile/12168375540378592392noreply@blogger.comtag:blogger.com,1999:blog-2759507341420259744.post-1931983767915137062009-01-17T15:38:00.000-08:002009-01-17T15:38:00.000-08:00I've lost my contacts - not sure when this happene...I've lost my contacts - not sure when this happened, but just noticed it today after also noticing the colour-coded multi-calendar implementation. Is there anything I can do to get my contacts re-synced?<BR/><BR/>A big Thank You for this incredible service. It has been working flawlessly for me for months.PGMAWhttps://www.blogger.com/profile/14003650803713464776noreply@blogger.comtag:blogger.com,1999:blog-2759507341420259744.post-82226821051278688322009-01-17T09:42:00.000-08:002009-01-17T09:42:00.000-08:00My contacts have been gone for over 2 days. Any u...My contacts have been gone for over 2 days. Any updates on status?Unknownhttps://www.blogger.com/profile/11124958009326659679noreply@blogger.comtag:blogger.com,1999:blog-2759507341420259744.post-13821345882801930792009-01-15T23:27:00.000-08:002009-01-15T23:27:00.000-08:00Oh my god working fine for me the first time. The...Oh my god working fine for me the first time. The service is the godsend I've been waiting forsamhnadubhadhhttps://www.blogger.com/profile/08963150647040601751noreply@blogger.comtag:blogger.com,1999:blog-2759507341420259744.post-17474812572375857962009-01-15T23:05:00.000-08:002009-01-15T23:05:00.000-08:00My calendar is fine now.My contacts are all recove...My calendar is fine now.<BR/>My contacts are all recovered, but for some reason, when i start contacts app (on iphone), never stop syncronizing...Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-2759507341420259744.post-15595807225919203812009-01-15T20:35:00.000-08:002009-01-15T20:35:00.000-08:00Still no luck with contacts. I'm syncing with Win...Still no luck with contacts. I'm syncing with Windows Mobile 6.1. I've tried everything I can think of.<BR/><BR/>It will hit the server, pull down two contacts and act like that's it. <BR/><BR/>:(<BR/><BR/>I have all my contacts backed up to a vcard. Does anyone know an alternate method for loading contacts to a Treo800W using a vcard? (I don't use outlook so I can't sync with that).<BR/><BR/>Once this is solved, I'll definitely be throwing some cash via the paypal account.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-2759507341420259744.post-28111040083749789222009-01-15T20:01:00.000-08:002009-01-15T20:01:00.000-08:00Unfortunately, Nuevasync is struggling with some p...Unfortunately, Nuevasync is struggling with some problems the past day or so. However, as you all have commented, it is a great (free) service. As I think Tim suggested earlier throw them a few bucks via PayPal (info@nuevasync.com) to help them out and show them that you appreciate the normally great service.Greahmhttps://www.blogger.com/profile/12168375540378592392noreply@blogger.comtag:blogger.com,1999:blog-2759507341420259744.post-55778281902720359872009-01-15T19:14:00.000-08:002009-01-15T19:14:00.000-08:00I lost my contacts again around mid-day when I mos...I lost my contacts again around mid-day when I most needed them. I had a number of calls to make and didn't have the phone numbers. I will try not to b!tch b/c this is a great and (still) free service. But it is frustrating. I still don't have them back :-(jasonodhttps://www.blogger.com/profile/18013836592817271604noreply@blogger.comtag:blogger.com,1999:blog-2759507341420259744.post-90597706353203544002009-01-15T19:05:00.000-08:002009-01-15T19:05:00.000-08:00My calendar is gone right now as well (9:04 PM CST...My calendar is gone right now as well (9:04 PM CST)Andyhttps://www.blogger.com/profile/07033858947028778361noreply@blogger.comtag:blogger.com,1999:blog-2759507341420259744.post-62821568154983492522009-01-15T18:29:00.000-08:002009-01-15T18:29:00.000-08:00My contacts are gone as well! I do appreciate all...My contacts are gone as well! I do appreciate all the communication and the service is great!Anonymoushttps://www.blogger.com/profile/15663500469499339495noreply@blogger.comtag:blogger.com,1999:blog-2759507341420259744.post-59162442108855531942009-01-15T17:52:00.000-08:002009-01-15T17:52:00.000-08:00My contacts have all dissappeared again. Maybe th...My contacts have all dissappeared again. Maybe this is no change, but they were there all day! Anyone else having this problem?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-2759507341420259744.post-26051964205815905042009-01-15T17:42:00.000-08:002009-01-15T17:42:00.000-08:00I just looked at my phone and my contacts have van...I just looked at my phone and my contacts have vanished.Just a guyhttps://www.blogger.com/profile/03932662784981512678noreply@blogger.comtag:blogger.com,1999:blog-2759507341420259744.post-23645870235578973142009-01-15T17:02:00.000-08:002009-01-15T17:02:00.000-08:00As of about 4:45pm (PST) it looks like everything ...As of about 4:45pm (PST) it looks like everything is back to normal... for the most part (phew!)Unknownhttps://www.blogger.com/profile/09201873112159382896noreply@blogger.comtag:blogger.com,1999:blog-2759507341420259744.post-51710382942393054992009-01-15T16:53:00.000-08:002009-01-15T16:53:00.000-08:00All my contacts and calendar items returned and lo...All my contacts and calendar items returned and looked perfect for about 20 minutes... now they're gone again. 4:55 pt.Unknownhttps://www.blogger.com/profile/17591396976603126027noreply@blogger.comtag:blogger.com,1999:blog-2759507341420259744.post-18671569752812373612009-01-15T16:51:00.000-08:002009-01-15T16:51:00.000-08:00Not a single contact at January 16, 0:43 GMT.Would...Not a single contact at January 16, 0:43 GMT.<BR/><BR/>Would be great to get a new update, since the latest one on the blog ("everyone should see normal service return soon") seems to be outdated... <BR/><BR/>Thanks a lot guys!Unknownhttps://www.blogger.com/profile/18057682702660249262noreply@blogger.comtag:blogger.com,1999:blog-2759507341420259744.post-31472319529513214962009-01-15T16:36:00.001-08:002009-01-15T16:36:00.001-08:00As others have said before, problems will happen, ...As others have said before, problems will happen, and it's how they are handled that separates the professionals from the amateurs. You guys have done a great job keeping everyone informed! Reading that it is a limitation in the iPhone causing the "missing contacts syndrome" made it much easier to bear. I was definitely surprised when it happened yesterday! I had my contacts disappear briefly again this afternoon, but they came back a little while ago.<BR/><BR/>It is reassuring that everyone posting here seems to understand that this is beta software and it's a work in progress. Personally, I am willing to accept the risk and inconvenience of the occasional failure because the upside is so good!Michaelhttps://www.blogger.com/profile/07528840795733411866noreply@blogger.comtag:blogger.com,1999:blog-2759507341420259744.post-17229504536112102502009-01-15T16:36:00.000-08:002009-01-15T16:36:00.000-08:00I'm back baby!! All my contacts and calendar!I'm back baby!! All my contacts and calendar!Stevehttps://www.blogger.com/profile/07675631528166560402noreply@blogger.comtag:blogger.com,1999:blog-2759507341420259744.post-67928371166733876852009-01-15T16:11:00.000-08:002009-01-15T16:11:00.000-08:00Still no contacts yet, even after turning sync on ...Still no contacts yet, even after turning sync on and off several times over a several hour period.Unknownhttps://www.blogger.com/profile/08737978846631431400noreply@blogger.comtag:blogger.com,1999:blog-2759507341420259744.post-65865070131786396222009-01-15T16:04:00.000-08:002009-01-15T16:04:00.000-08:00Everything is back and working for me, even calend...Everything is back and working for me, even calendar colors (granted they are not synced to my Google Cal colors, but hey). <BR/><BR/>Contacts look good too. Tried a few test entries on the iPhone and they sync correctly with Google.<BR/><BR/>Nice. Thank you.Josh B.https://www.blogger.com/profile/07499046509189769114noreply@blogger.comtag:blogger.com,1999:blog-2759507341420259744.post-67662951128954839482009-01-15T15:57:00.000-08:002009-01-15T15:57:00.000-08:00To Brian: Have you tried turning off the sync from...To Brian: Have you tried turning off the sync from within settings and then turning it back on. That's how I got my data back. I have copied the info below from NuevaSync's troubleshooting page.<BR/><BR/>Apple<BR/><BR/>Tap "Settings"<BR/>Tap "Mail, Contacts, Calendars"<BR/>Tap the NuevaSync account, for example "person@gmail.com"<BR/>Tap the off button for the service you wish to resync, for example "Calendar."<BR/>Wait for a moment as the device will say "Turning off <BR/>Tap the on button for the service to turn it back on.<BR/>You're done!Antoinehttps://www.blogger.com/profile/00845622779705811358noreply@blogger.comtag:blogger.com,1999:blog-2759507341420259744.post-72422943296212564752009-01-15T15:25:00.000-08:002009-01-15T15:25:00.000-08:00New user just signed up today and completely unawa...New user just signed up today and completely unaware of stability issues. Was directed to Nuevasync as a solution and followed the instructions but no joy. Troubleshooted for 3 hours before I accidentally came across this blog. Delighted to find out it is not me and looking forward to getting Google Calendar working on my iPhone soon. Currently have occasional events from (4) calendars showing up.8thWarriorhttps://www.blogger.com/profile/01908722001116074783noreply@blogger.comtag:blogger.com,1999:blog-2759507341420259744.post-38865933835390498062009-01-15T14:57:00.000-08:002009-01-15T14:57:00.000-08:00The performance problems are still there. Calendar...The performance problems are still there. Calendar extremely slow to sync. Completely unable to sync contacts. Had my friend switch to iTunes Contacts sync and cease using Nuevasync altogether.Stephanhttps://www.blogger.com/profile/14439541907229391807noreply@blogger.comtag:blogger.com,1999:blog-2759507341420259744.post-67603999341116357382009-01-15T14:56:00.000-08:002009-01-15T14:56:00.000-08:00It's 4:55PM CST and my contacts have been down for...It's 4:55PM CST and my contacts have been down for roughly 2 hours.Anonymoushttps://www.blogger.com/profile/01906500275569479267noreply@blogger.comtag:blogger.com,1999:blog-2759507341420259744.post-781866931324967952009-01-15T14:52:00.000-08:002009-01-15T14:52:00.000-08:00As of 551pm EST I still don't have Contacts or...As of 551pm EST I still don't have Contacts or Calendar - I got them back briefly this morning, but they disappeared again by lunch time. ;-<Bill Bhttps://www.blogger.com/profile/06043425284761764682noreply@blogger.comtag:blogger.com,1999:blog-2759507341420259744.post-76505340453343907062009-01-15T14:46:00.000-08:002009-01-15T14:46:00.000-08:00Thank you for sharing information- in fact this ra...Thank you for sharing information- in fact this rapid disclosure of information is the only reason I didn't just jump ship on beta testing!<BR/><BR/>As an update about 2pm PST (Jan 15) contacts did a 'Houdini' and haven't showed up yet. Calendar seems to be intact... the colored dots preceding the calendar names changed a couple times though.<BR/><BR/>Perhaps when Nuevasync goes to a fee model they will remember the infinite patience of those tenacious beta-testers that stuck with them through thick and thin? ;)<BR/><BR/>Cheers,Unknownhttps://www.blogger.com/profile/09201873112159382896noreply@blogger.com