Tuesday, August 19, 2008
Sync for all Google Apps users
After a few weeks where some users reported that sync didn't work, and by the way they were a Google Apps user, we have finally tracked down the cause. Thanks to one of our more persistent users who diagnosed the key issue and let us know his findings. Google Apps users who were seeing a 'red light' in the status page on our site should be able to get to green by simply requesting access to their Google account again. Click on 'setup' then on 'Request Account Access' and follow the instructions. If you have more than one Google account please make sure you have logged in to Google using the right one (our red/green test checks this so if you have green you're good to go).