Sunday, November 23, 2008

Service Instability Tonight

We're working on a thread leak bug that cropped up after the new SSL connection performance issues were fixed. This results in the web site becoming very slow, and syncing for any device that attempts to make a new connection will also be unreliable. This issue should be resolved before the morning.

4 comments:

dwcliff said...

Not sure if its related to this issue, but I noticed tonight that I've lost all my Contacts on my iPhone that nuevasync with my google contacts. The Contacts are still in google, but not on the iPhone.

Andre said...

same here

Zack said...

done here too...however they were fixed when i resynced

David Boreham said...

This sounds like a bizarre side effect of the half-working state the service has been in today. The phone tries to sync, which throws an error, which results in the device being told to resync. In the iPhone (other devices don't to this), the entire device content is deleted before initiating the resync. So if that resync does not succeed (which it might not given the server problems), then you have no contacts. The server problems are being addressed.