Thursday, November 13, 2008

New Data Center

Service is back up, running in our new Silicon Valley colocation facility. The move to the coast gives us access to vastly increased bandwidth, redundant network paths, highly reliable power and plenty of space for expansion. Plaxo service is also currently working, since we have new IP addresses that Plaxo are not currently blocking.

12 comments:

thecuriousfrog said...

Good work guys. Glad to hear the move went well. Looking forward to hearing that there's some new features to test soon :)

Simon Demler said...

Your comment about Plaxo not blocking these new IP addresses implies that Plaxo are not happy with you connecting to their API. Is this a fair assumption ?

If so, aren't you fighting a losing battle after all a reverse dns lookup will quickly give the game away ? Or are there other reasons why they were/are blocking your ip's ?

David Boreham said...

There's no suggestion that Plaxo are deliberately blocking our traffic. Our requests to their API are uniquely identified as coming from us regardless of the source IP address. Rather, that we're inadvertantly triggering their excessive traffic level mechanism. This mechanism works on a per-ip basis. Normally, we have to wait 24 hours for the block to be reset, but since our IP addresses changed last night, we don't.

arthur said...

plaxo back down for me-- guess the excessive traffic limit has been reached.

RRM said...

anyone having trouble getting google contacts back on? Calendar is fine but i'm getting this error from nuevasync when i check sync status:

Sync Status Report

iPhone (ID: Appl84835X5QY7K), sync status is: ERROR (3 minutes ago)


Error Diagnosis: Unknown error : please contact support

teste said...

I'm still having problems with plaxo.
It shows following error:
Unable to login: java.net.SocketException: Connection reset by peer
ERROR INFO: java.net.SocketException: Connection reset by peer

Is the plaxo sync down again...

developdaly said...

I'm getting this error with Plaxo:

Valid client state does not exist!

ERROR INFO: SitePlaxoClientState is invalid: null

David Boreham said...

Yes, Plaxo is down again. We're doing another round of investigation with Plaxo folks as to why this is happening.

George said...

Getting the same error with Plaxo, lost ALL my contact, thank god I have it in my outlook and can resync it back to the phone via iTunes. Any idea when this may be back up???

Michael Reynolds said...

All my syncing has stopped. Will it catch up? Anything I should to do refresh?

Wiz said...

Looks like Plaxo Sync is down again...Getting the old favorite "Connection Reset" error

chyams said...

getting the same socket exception as teste.